Rujukan Laman

Privacy Policy for Your i1mega Account

i1mega keeps this Privacy Policy tied to real account moments: opening your account, Touch 'n Go, GrabPay, Boost dan FPX records, and lobby sessions such as Immersive Roulette…

Malaysia privacy termsAccount data useCookie controlsPayment record care
Explore Lobby Read FAQ
i1mega Privacy Policy for Your i1mega Account
CONTACT PATHS

Three Ways to Ask About Privacy

Your privacy questions should reach the right team without being mixed into general lobby chat.

Account help panel Open the help panel after signing in if your request concerns profile details, login records, cookie choices or account access. We can verify your session there before reviewing personal data.
Privacy email Send longer privacy requests by email when you need a written trail. Include your account name, registered phone or email, and the exact data request so we can route it correctly.
Wallet record team Ask the wallet team about Touch 'n Go, GrabPay, Boost dan FPX references, withdrawal checks or mismatched payment records. We review only the data needed to trace the transaction.
ACCOUNT CARE

Six Privacy Controls We Keep Active

A Privacy Policy is useful only when the account flow follows it. Our daily handling covers data collection, cookies, login security, payment records, retention and correction requests.

Data we collect

We collect account details, contact data, device signals, login times, wallet references and service messages. We avoid asking for extra documents unless verification, payment tracing or legal duties require them.

Cookie choices

Cookies help keep your session active, remember basic preferences and measure page errors. You can adjust browser settings, though some account and wallet functions may not work properly without required cookies.

Account security

We use access checks, encrypted connections and activity monitoring to reduce unauthorised entry. If a login looks unusual, we may pause sensitive actions until ownership is confirmed.

Payment privacy

Touch 'n Go, GrabPay, Boost dan FPX records are handled as wallet data, not public lobby data. We use references to match payments, resolve disputes and confirm withdrawal requests.

Retention periods

Account and payment records are kept only while needed for service, security, legal, tax, dispute and audit reasons. After that period, we delete or anonymise data where practical.

Change requests

You can ask us to correct profile details, review stored records, update contact data or explain a privacy decision. We may request identity proof before making changes.

Privacy Policy Questions Before You Join

These answers focus on privacy choices and account data, not general lobby features. They explain what we collect, why payment records exist, how cookies work, and how you can contact us about access or correction. If your request affects account ownership or wallet records, we will confirm your identity first.

It covers data linked to your account, such as name, contact details, login records, device signals, wallet references, messages with our team and documents used for verification or payment checks.

We keep payment references to match deposits, check withdrawal requests, resolve mismatches and meet legal record duties. These records are handled as wallet data and are not shown in public lobby areas.

Yes. Contact us through the help panel or privacy email and explain what needs changing. We may ask you to confirm ownership before editing profile details or payment-linked records.

Cookies keep your session working, remember basic settings and help us measure page errors. Some cookies are needed for account access, while browser settings can limit others.

We share data only where needed for account operation, payment tracing, hosting, security checks, legal duties or adviser support. Each sharing step is limited to the purpose involved.

Retention depends on the record type and reason for keeping it. Account, security and payment records may be kept for service, dispute, tax, audit or legal needs, then deleted or anonymised.

Access and eligibility depend on local law and are available where local law permits. Privacy handling still applies to account data we collect through i1mega.club and related support channels.

Related Pages

Dragon Hatch Register Live Dragon Tiger Chinese New Year